Privacy Policy
Last updated:31 August 2026
Effective Date:30 August 2026
Provided for convenience. In any conflict the Arabic version prevails.
1. Who we are
This policy explains how Edara handles your personal data when you visit our site or send us a request through the contact form on it.
- Data controller: Edara, Jeddah, Saudi Arabia.
- Privacy contact: hello@edarahq.com We comply with the Saudi PDPL and its Implementing Regulations, administered by SDAIA.
2. Scope
Covers this website. You reach us through the contact form on this site or by email, and we do not provide an operational product through it.
3. Personal data we collect
- When you use the contact form: your name, work email, company, the number of active projects you select, your message, and your optional answer to “How did you hear about us?”.
- When you email us directly: your email address and whatever you choose to include.
- Limited technical data: the site relies on hosting that logs basic operational data (such as IP address and browser type) for operation and security. We currently use no analytics tools or non-essential cookies. We do not intentionally collect sensitive data; please do not send it to us.
4. How we collect it
Directly from you when you contact us, and automatically at a basic level via the site’s hosting infrastructure.
5. Purposes and legal basis
- Respond to your request and arrange a walkthrough of the system. Basis: to act on your request, or consent.
- Understand where enquiries come from, from your optional answer to “How did you hear about us?”. Basis: consent.
- Operate and secure the site. Basis: legitimate interest (no sensitive data). We will not use your data for a materially different purpose without informing you and obtaining consent where required.
6. Marketing communications
We send marketing or awareness messages only after your consent; withdraw anytime via hello@edarahq.com.
7. Cookies and analytics
The site currently uses no analytics tools or non-essential cookies. If we enable any in future, we will update this policy and ask for consent where they can identify a visitor, and you can control cookies via your browser.
8. Disclosure to third parties
We do not sell your data. We may share it, only as necessary, with trusted providers acting on our instructions, such as our website host (Cloudflare) and our email delivery provider (Resend), or where required by law.
9. Transfers outside the Kingdom
The site relies on global hosting infrastructure (Cloudflare), and contact form messages are delivered through Resend, so both technical data and the details you send us may be processed outside Saudi Arabia. Where this happens we comply with the PDPL transfer rules (adequate protection or appropriate safeguards, no prejudice to national interests, minimum data).
10. Retention
We keep your contact data until you ask us to delete it or we no longer need it, and no longer than 24 months from last contact; then we delete or anonymise it unless legally required to keep it.
11. Security
We take reasonable organisational, administrative, and technical measures. No internet transmission is fully secure. If a breach likely to cause harm occurs, we notify the authority and affected individuals as required.
12. Your rights
Be informed; access and obtain a copy; correct/update/complete; request destruction (deletion); withdraw consent anytime (no effect on prior processing). Exercise via hello@edarahq.com; we respond within 30 days (extendable as permitted).
13. Children’s privacy
Aimed at real-estate development professionals, not children; we do not knowingly collect data from anyone under 18.
14. Changes
We may update this policy and post the new version here with a new “Last updated” date.
15. How to complain
Contact us first at hello@edarahq.com. You may also complain to SDAIA via the National Data Governance Platform.
16. Contact
Email: hello@edarahq.com · Controller: Edara · Jeddah, Saudi Arabia.
17. Governing law and language
Governed by the laws of Saudi Arabia. Provided in Arabic and English; the Arabic version prevails in any conflict.